01
Getting started
This guide takes a new workspace from sign-up to its first useful measurement.
11 sections
Tailwin knowledge base
Tailwin user documentation
Clear instructions for using measured data, understanding unavailable states, and completing each workflow safely.
Guide library
13 step-by-step guides
02
AI visibility and Signal
Signal measures whether AI answer engines mention a brand, how they describe it, which sources they cite, and how those answers change.
12 sections
03
Rankings and SEO research
The Rankings workspace puts classic search position, AI visibility, keyword opportunity, and competitor evidence on one query record.
9 sections
04
AI crawler tracking
AI crawlers commonly request server-rendered pages without running browser JavaScript. Tailwin therefore records them at the edge or origin before a page response is sent.
8 sections
05
Content workflow
Tailwin’s content workflow starts with a measured visibility gap and ends with evidence about publication, crawler discovery, and citations.
9 sections
06
Reports
Reports combines external marketing data with native Tailwin visibility, crawler, lead, and content facts. The dashboard builder, client view, public share link, scheduled email…
17 sections
07
Agency HQ and white label
Agency HQ is the partner operating layer: client accounts, a lightweight CRM, onboarding tasks, proposals, client intelligence, reports, fee rules, and branded delivery.
8 sections
08
Visitor intelligence and webhooks
Tailwin’s first-party pixel records privacy-bounded site activity, then optional server-side vendors can resolve a network to a company. Tailwin adds deterministic intent signal…
8 sections
09
Local and Press
Local measures location presence and customer-feedback workflows. Press manages an approved release from drafting through a provider submission and then connects placements to l…
6 sections
10
Tower and Talent
Tower is a website concierge grounded in an organization’s knowledge base. Talent is a limited hiring-assistance module for jobs, applicants, ranked review, and asynchronous wri…
7 sections
11
Connections, plans, and billing
Connect external accounts inside the organization that owns the data. Use the narrowest permissions the provider supports, store secrets only in Tailwin’s credential fields or t…
7 sections
12
Security, privacy, and troubleshooting
Most customer records carry an organization ID. Signed-in requests resolve an active organization, verify membership or authorized partner access, and scope reads and writes to…
6 sections
13
Chrome extension audits, prompts and chat
The Chrome extension foundation lets you inspect a registered website from a side panel. It is available as a local development build; a Chrome Web Store release is still pendin…
5 sections
Tailwin helps a business or agency measure how it appears in AI answers, understand which pages AI crawlers read, improve content, track search performance, and report the results to clients.
These guides describe the product as it exists in the repository on 2026-09-02. A feature described as “available when connected” needs the named external account or credential. A dash or “not measured” message means Tailwin does not have evidence; it does not mean zero.
Start here
- Getting started: create an account, add a site, and run the first measurement.
- AI visibility and Signal: understand scans, scores, queries, citations, and answer changes.
- Rankings and SEO research: combine Search Console, Bing, Google SERPs, keyword research, and backlinks.
- AI crawler tracking: install the tracker and verify that server-side visits arrive.
- Content workflow: turn a measured gap into an approved, published, and re-measured page.
- Reports: connect data, build dashboards, share them, and schedule delivery.
- Chrome extension audits, prompts and chat: link the local development extension, review page evidence and explicitly approve model turns.
Guides by responsibility
| If you are… | Read these next |
|---|---|
| A business owner | Getting started, Signal, Content, Billing and limits |
| An SEO or content operator | Rankings and research, Crawler tracking, Content |
| An agency owner | Agency HQ and white label, Reports, Visitor intelligence |
| A local marketer | Local and Press |
| A support or hiring operator | Tower and Talent |
| An administrator | Connections and billing, Security, privacy, and troubleshooting |
Product language
- Organization: a secure workspace. Platform, partner, and client organizations can form a hierarchy.
- Site: one domain being measured.
- Query: a question or search phrase Tailwin tracks.
- Scan: one run of a query across the AI engines allowed by the plan.
- Observation: a timestamped fact with a source and provenance, such as a Google position or AI citation.
- Source: an external account or native Tailwin data stream connected to Reports.
- Measured: Tailwin received or recorded the fact from the named source.
- Derived: Tailwin calculated the value from measured facts.
- Unavailable: a required account, key, permission, or upstream result is missing.
What Tailwin deliberately does not claim
Tailwin does not guarantee rankings, citations, publication dates, crawler visits, or press placements. Labs keyword and domain figures are vendor estimates. Search Console figures describe traffic Google observed for the connected property. A direct SERP check describes the result Tailwin bought at that time and location. Those are different facts and remain labeled separately.
Developer and operator documentation is maintained separately and is not published on the customer documentation surface.